Before launching a website redesign RFP, public safety leadership should ask a different set of questions.
Not:
- What platform should we move to?
But:
- What is our current exposure posture?
- Where does governance break down?
- What integrations are undocumented?
- Who owns digital continuity during a critical incident?
A redesign without diagnostic clarity can amplify structural weaknesses.
Modernization should begin with assessment.
Architecture and governance first.
Implementation second.